About Me

Senior IT Leader with expertise in digital transformation, technology strategy, IT governance, and compliance in multinational corporations.

Experience

FastTrack RTW (2023–2025)
Head of Implementation – Led the planning, development, and rollout of AI-powered chatbot and automated data intake systems for U.S. disability insurance clients. Oversaw technical teams and liaised with senior stakeholders to ensure compliance and efficiency.

Novartis (2015–2023)
Held senior IT and business transformation roles driving cloud migration, cybersecurity, operational performance, and digital analytics across 60+ countries.

Education

• 2025 – Professional Certificate, Strategy in the Age of AI and Digital Disruption
  INSEAD
• 2023 – MSc in Business (Leadership & Management Practice)
  UCD Michael Smurfit Graduate Business School
• 2021 – Professional Diploma in Organisational Change and Transformation
  UCD Michael Smurfit Graduate Business School
• 2018 – Professional Diploma in Strategic Growth (Biotech & Pharma)
  UCD Michael Smurfit Graduate Business School
• 2012 – MSc. in Technology and Innovation Management
  Dublin Institute of Technology
• 2011 – Post Graduate Diploma, Management of Technology
  Dublin Institute of Technology
• 2009 – Post Graduate Diploma, International Sales
  Dublin Institute of Technology
• 2002 – B.A. Business Studies
  Griffith College Dublin
• 1994 – National Certificate, Instrument Physics
  Galway Regional Technical College

Skills

Strategic Planning, Change Management, ITSM, Agile, AI Fundamentals